Privacy Policy

Asia Street Eats GK (“Asia Street Eats”, “we”, “our”, “us”) respects your privacy and handles personal data with care. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website www.asiastreeteats.com, communicate with us, or book one of our experiences. By using our website or providing your information, you agree to the practices described below. If you do not agree, please refrain from using our services.

1. Who We Are
Asia Street Eats GK is a registered Godo Kaisha (limited liability company) based in Tokyo, Japan. We operate as an online travel agency that connects international travelers with independently run food tours and culinary experiences across Asia. In addition to acting as an intermediary between travelers and local vendors, we also organize a limited number of original, in-house tours. Our contact address is info@asiastreeteats.com.
Our website is hosted and operated through Wix.com Ltd., a global website service provider headquartered in Israel with data centers in several regions, including the EU and the United States. Accordingly, personal data may be transferred internationally as part of normal website operations.

2. Information We Collect
We collect only the information necessary to manage bookings, communicate effectively, and improve our services. The data you provide directly may include your full name, nationality, email address, phone number, booking details, travel dates, dietary restrictions, and special requests. Payment information such as credit card details is handled exclusively by secure third-party processors such as Stripe, Square, or Wix Payments. We never store or have access to full payment card numbers.
When you visit our website, we automatically collect limited technical data such as IP address, browser type, operating system, and pages viewed. This information helps us maintain security and improve functionality. We may also receive data from external sources such as payment processors, affiliate partners, or local vendors when necessary to confirm or complete your booking.

3. How We Use Your Information
We use personal information for legitimate business purposes, including processing bookings, issuing confirmations, arranging payments, and providing customer service. We also use it to communicate with you about schedules, dietary needs, or any changes to your reservation. Some information helps us analyze how our website is used and make improvements. When legally permitted or with your explicit consent, we may use your contact details to send updates about new experiences, promotions, or collaborations.
We may also use your data to comply with legal obligations under Japanese commercial, tax, or consumer-protection laws. We do not sell, rent, or trade personal data, and we only share it when necessary to provide our services or meet legal requirements.

4. Legal Basis for Processing
The lawful bases for our processing depend on your relationship with us and the applicable data protection laws. Most of our activities are based on contractual necessity. The information is required to process your booking or provide the service you requested. Some processing relies on our legitimate interests, such as preventing fraud, improving our platform, and maintaining security. In other cases, we process data to comply with legal or regulatory obligations, particularly for accounting and tax purposes. Where consent is the legal basis, such as for optional marketing communications or non-essential cookies, you may withdraw it at any time by contacting us.

5. Sharing and Disclosure
To perform our services, we may share limited personal data with third parties under controlled conditions. Your details may be provided to local tour vendors solely to fulfill your booking. These vendors act as independent businesses and are responsible for complying with their own privacy and data-protection obligations. We may also share information with technical service providers, including Wix, Stripe, Square, Google Analytics, and our email or cloud providers, who process data on our behalf and under strict confidentiality.
We may disclose information when required by law or court order, to protect our rights, or in the context of a merger or business restructuring. Once information has been transferred to an independent vendor or partner, their handling of it is governed by their own policies, and we cannot accept responsibility for misuse outside our control.

6. International Transfers
Because our platform connects travelers and vendors across different countries, personal data may be transferred to and processed in jurisdictions outside your country of residence. These transfers are limited to what is necessary for operating our services. Whenever possible, we rely on recognized safeguards such as contractual data-protection clauses, encryption, and secure storage. By using our website, you acknowledge and consent to such transfers as part of receiving cross-border travel services.

7. Data Retention
We retain personal information only for as long as needed for the purposes outlined in this Policy. Booking and payment records are generally kept for up to six years to comply with tax and legal obligations. Customer inquiries and correspondence may be retained for up to three years, while anonymized analytics data is stored for shorter periods. When information is no longer required, it is securely deleted or anonymized. In certain cases, such as ongoing disputes or legal requirements, we may need to keep data longer. Once data is shared with a third-party vendor, their retention practices are their responsibility.

8. Your Rights
Depending on where you live, you may have rights regarding your personal information. These can include the right to access, correct, delete, or restrict the use of your data, and to object to processing in certain situations. You may also request a copy of your data in a portable format or withdraw consent for marketing. To exercise these rights, contact us at info@asiastreeteats.com with proof of identity and enough details to locate your record. We respond within legally required timeframes and may decline requests that are excessive, repetitive, or contrary to legal obligations.

9. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to ensure functionality, analyze traffic, and improve user experience. Some cookies are essential for secure booking and cannot be disabled. Others, such as analytics or advertising cookies, are used only with your consent and can be managed through your browser settings or the consent banner displayed on our website. Third-party tools such as Google Analytics, Meta Pixel, and Wix integrations may collect aggregated usage data under their own privacy policies. Disabling cookies may affect website performance, but you are free to adjust your preferences at any time.

10. Data Security
We employ reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. These include SSL encryption, firewall protection, password-secured systems, and limited access for authorized personnel. Our hosting provider, Wix.com Ltd., maintains industry-standard security certifications including ISO/IEC 27001 and PCI DSS for payment processing. Nevertheless, no online system is completely secure. You acknowledge that information transmitted over the Internet is done at your own risk, and Asia Street Eats cannot be held responsible for breaches or incidents occurring outside our infrastructure or within systems managed by independent vendors.

11. Minors
Our website and services are intended for adults. We do not knowingly collect or store personal information from anyone under the age of sixteen. If you believe a minor has submitted data to us without proper consent, please contact info@asiastreeteats.com, and we will promptly remove it. Bookings involving minors must always be made by an adult, who assumes responsibility for providing accurate information and ensuring lawful participation in the tour.

12. Third-Party Websites and Vendors
Our website may contain links to third-party sites or social-media pages operated independently from Asia Street Eats. These sites have their own privacy policies and security practices, which we do not control or endorse. Likewise, independent tour vendors listed on our platform are responsible for managing their own data-handling processes once they receive your booking details. We are not liable for any damages, losses, or data misuse that occur through third-party platforms or communications made outside our website.

13. Policy Updates
We may revise this Privacy Policy from time to time to reflect changes in law, technology, or our operations. The updated version will be posted on this page with the revised “Last updated” date. If we make significant changes affecting your rights, we will take reasonable steps to inform you, such as a notice on our homepage or an email message. Continued use of our services after publication of an update constitutes your acceptance of the new Policy.

14. Contact and Governing Law
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at info@asiastreeteats.com.
This Privacy Policy is governed by the laws of Japan. Any dispute arising from it shall be subject to the exclusive jurisdiction of the Tokyo District Court, unless otherwise required by mandatory consumer-protection laws in your country. The English version of this Policy is the official and legally binding version.